Clinic Manager is responsible for the efficient and effective management and coordination for all aspects of service delivery in each assigned clinic(s). The Clinic Manager works collaboratively with nurses, department physicians, midlevels, administrators, and staff to provide the highest quality patient care, promoting Total Cancer Care
Manager day to day clinic operations of patient care. Ensure the competency of all staff, and develop and implement consistent practices, processes and procedures. Ensure efficient use of patient and staff time, and optimize patient flow and resource utilization. Respond to the changing needs of the outpatient practice, and provide trained and competent staff, functional and safe physical environment, and appropriate supplies
Coordinate all aspects of clinic operations including support from ancillary and support departments. Prospectively monitor patient volumes and provider availability to ensure appropriate patient assignment and workload distribution. Oversee the revenue cycle from patient registration to checkout and all appropriate technical billing.
Patient/Family Centered Care – Promote continuity of care between inpatient, outpatient, community and home care settings. Address clinical and service-related issues to the optimal resolution for the patient, family and organization. Collaborate and involve patient and family in all aspects of care, and ensure appropriate education throughout the continuum of care
Responsible for staff adherence to all Moffitt policies and procedures. Hire and retain competent staff. Mentor, develop and coach staff to optimize their skills. When necessary, use progressive discipline to align staff with the organization and department